Shipping & Returns
Packages are generally dispatched within 3-5 days after receipt of payment.
Shipping fees include handling and packing fees as well as postage costs. Transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees or duty, taxes will apply to each of them.
Special care is taken to protect fragile objects.
As always, your satisfaction is our #1 priority. If you are not satisfied with your purchase please contact us at 1-800-363-0421 or info@natures-window and we will be pleased to make things right.
We can not accept returns for used or worn clothing & merchandise unless the product is found defective
We reserve the right to deduct shipping costs from refunds for refused merchandise.
Please note, wholesale customers are not eligible for flat rate shipping or other advertised shipping special posted online. Wholesale customers that purchase online are subject to additional shipping charges and will be invoiced separately.
Your business is appreciated!